Gill is an established company with an evolving product range, but complexity of installation and the complications of calibration often meant that the extended experience of the product was soured by initial use.
Our client, as consultant to Gill asked us to help visualize and demonstrate a solution and future direction.
We were tasked with bringing some coherence and consistency to the work flow and connected experience from on-line, through istallation and set-up, to daily use. In addition we looked to better express the brand and improve its visual identity.
Work-in-progress ...
Gill is an established company with an evolving product range, but complexity of installation and the complications of calibration often meant that the extended experience of the product was soured by initial use.
Our client, as consultant to Gill asked us to help visualize and demonstrate a solution and future direction.
We were tasked with bringing some coherence and consistency to the work flow and connected experience from on-line, through istallation and set-up, to daily use. In addition we looked to better express the brand and improve its visual identity.
Work-in-progress ...
Gill is an established company with an evolving product range, but complexity of installation and the complications of calibration often meant that the extended experience of the product was soured by initial use.
Our client, as consultant to Gill asked us to help visualize and demonstrate a solution and future direction.
We were tasked with bringing some coherence and consistency to the work flow and connected experience from on-line, through istallation and set-up, to daily use. In addition we looked to better express the brand and improve its visual identity.
Work-in-progress ...
Gill Instruments
UK
Metereological instruments
2018 / 2 months
Context
Metereological equipment requires precise installation and configuration if it is to be accurate. Positioning, alignment, and connection all have a precise order and demand a number of skills and a high level of concentration from the user/operator.
Often situated in hard to reach places (ship, weather station, roof or tower) the devices currently provide little in the way of self help, mostly in paper form. A mobile based guided installation was seen as a step forward to realising a more complete experience, with the addition of connected help and tutorials.
Analysis of typical and a-typical work flow ensured a targeted solution.
impact
Not having ventured into the mobile domain, and with a limited on-line presence, our client was keen to take Gill to the next level in terms of experience and service offer.
FLO delivered a proposal for a mobile based stepped install process, applied systematically to the product range, with a visual update providing a stronger brand presence.
Project Team
Context Analysis
Human Factors Engineering
UX/UI
Rapid prototyping
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