Industrial Heating and Air conditioning may not be glamorous, but systems around industrial product delivery and installation are where design thinking can have great impact.
Extensive user research generated a comprehensive set of commercial and functional requirements, and we were able to produce a simple, compelling application.
The navigation and interaction model has been implemented in the current app and the concept has been re-used successfully.
Industrial Heating and Air conditioning may not be glamorous, but systems around industrial product delivery and installation are where design thinking can have great impact.
Extensive user research generated a comprehensive set of commercial and functional requirements, and we were able to produce a simple, compelling application.
The navigation and interaction model has been implemented in the current app and the concept has been re-used successfully.
Industrial Heating and Air conditioning may not be glamorous, but systems around industrial product delivery and installation are where design thinking can have great impact.
Extensive user research generated a comprehensive set of commercial and functional requirements, and we were able to produce a simple, compelling application.
The navigation and interaction model has been implemented in the current app and the concept has been re-used successfully.
Honeywell
Germany
Installation
2014 / 9 months
Context
When we were called in Honeywell was engaged in an extensive development project to create an application to improve the efficiency and quality of the installation process, configuring and testing of control systems for heating and air-conditioning units in (complex) buildings.
Based on extensive user research a large set of requirements had been formulated, which we were asked to translate into tangible concepts and deliver a flexible, extendable UI.
Logical workflow analysis, as seen by key personas, delivered clear design direction.
Impact
Communicating the activity flow, whilst providing hierarchical access to key functions produced a simple and above all understandable model. Linking this to a planning application that updated and presented each project in the technician's schedule made a tangible difference to the efficiency of the work flow.
The layering build-up, as the technician ‘dug down’ to find the problem offered a clear point of focus, and has since been adopted in other application areas within the connected building control domain.
Project Team
Experience Flow
Information flow
Concept
Design for mobile
Engineering at its finest. Never knew there were so many settings behind the thermostat on the wall.
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